Billing is managed by Branch Managers and the original account owner. If you need a billing change, ask a Branch Manager or the person who set up your business plan.
Update your payment method, change seat count, view invoices, and cancel your subscription through the secure Stripe billing portal.
You'll be redirected to a secure Stripe-hosted page.
Pause plan
Pause your business plan during slow seasons. All seats revert to free tier; team data stays intact. Auto-resumes at the end of the pause period.
Cancellation & refunds
Cancel anytime through the Stripe portal. Your team keeps access through the paid period (study history is preserved after).
Refunds available within 7 days (monthly) or 14 days (annual) on first-time signups, plus pro-rated mid-year refunds on annual through month 9. Full refund policy →
